Prevent

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Keep your organization well-informed and healthy.

 Scary headline? You'd better believe it. 

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The jury attributed its large award to:
  • the employer's failure to train its managers, and 
  • its failure to implement an effective process for addressing complaints of harassment.


What Effective Training Accomplishes:

Education . . . about the expectations and practices of your organization.

Prevention . . . ensure that your employees know your rules and understand what to do if they have a concern or receive a complaint.

Protection . . . in the event of a claim of harassment or discrimination, you will be able to show that you took steps to prevent and correct the reported problem, providing your organization with an affirmative defense to the legal claim.

EEOC Guidance 

"[T]he employer should provide training to all employees to ensure they understand their rights and responsibilities. . . . An employer should ensure that its supervisors and managers understand their responsibilities under the organization's anti-harassment policy and complaint procedures.  Periodic training can help achieve that result."
First Prong of Affirmative Defense: 
Employer’s Duty to Exercise Reasonable Care
www.eeoc.gov/policy/docs/harassment.html

Representative Training Clients

  • Ceva North America
  • Ceva Biomune
  • MGP Ingredients
  • Herzog Contracting Corp.
  • Northfield Block
  • Oldcastle APG Midwest
  • Regal Beloit Corporation
  • Smiths Interconnect
  • Missouri Department of Conservation
  • Webster Electric Cooperative (Board of Directors)
  • Sertoma (National Board of Directors)
  • Maurices (National Managerial Meeting)
  • The Kansas City Chiefs
  • City of Kansas City, Missouri
  • Missouri Department of Conservation
  • KCATA (Board of Commissioners)
  • Alphapointe Association for the Blind
  • The Whole Person
  • Children's Center for the Visually Impaired (CCVI)
  • Johnson County Community College
  • Benedictine College
  • The Carriage Club
  • Bluestem | Rye (restaurants)
  • Christopher Elbow Chocolates


Sample Training Modules

  • Harassment Awareness - Employee Session - 1 hour
  • Harassment Awareness for Managers and Supervisors - 2 hours
  • Legal Concepts and Harassment Awareness for Managers - 3 hours
  • Effective and Lawful Performance Management
  • Diversity Awareness
  • Investigating Workplace Complaints - How and Why
  • Individual Training - to reinforce specific concepts on an individual level

All modules are customized to your organization's policies, environment, and needs.  
Please contact us with any specific needs, concerns or questions.

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Encompass Resolution is very pleased to partner with Michelle T. Johnson, whose Diversity Diva column has run in the Kansas City Star daily newspaper since January 2008. Michelle is a former journalist and employment attorney, a certified mediator, and author of three books addressing workplace diversity. She has been interviewed and quoted in several magazines, newspapers and radio shows on diversity and inclusion issues, and was the featured guest on NPR’s Weekend Edition (January 10, 2010) for a story on black job-seekers in the difficult economy. 

Michelle is a national speaker on workplace diversity and inclusion issues – having spoken at the headquarters of Wal-Mart, Hallmark Cards, along with numerous other businesses, universities, municipalities, and organizations.  Michelle has also been appointed by the U.S. Commission on Civil Rights to be a member of its Kansas Advisory Committee.

Michelle is an absolute delight. She has an extremely engaging personality and style that appeals to her audience. I had the pleasure of attending a presentation given by Michelle on the topic of diversity in the workplace.  It was well-delivered, interesting and provided great insight into a very important matter in today's business world. If you are looking for an intelligent and engaging speaker, look no further. Michelle will not disappoint you.
Cynthia Trivella - HR Brand Communications & Marketing Professional

Client Testimonials

  • Ann – let me just tell you again what a great job you did Friday.  I received compliment after compliment on your presentation – the material itself as well as the delivery. Thanks again!  
  • Thanks again for speaking at our annual meeting.  As always, I thought you did a great job.
  • I have received good feedback about the presentation which I will share with our CEO.  Thank you.
  • Thanks Ann.  We received very positive feedback.  I'll be in touch for the next training for the remaining groups.
  • Participant Feedback:    

    ·  Ann was very informative, very qualified, and above all very articulate in her presentation.      

    ·  Mrs. Molloy did an excellent job of keeping a long day interesting. 

    ·  Ann Molloy – very informative in her presentation, as well as a good presenter

    ·  Ann Molloy did an excellent job of presenting some tough issues in an interesting and informative manner.

    ·  Using actual scenarios as examples was really helpful. 

    ·  Ann's sense of humor and delivery made the training enjoyable.

    ·      Great job!  Thank you!